I had my Boba Carrier for my son now 6 and daughter now 4. I saved my Boba carrier for my next baby and when I realized I didn’t not have the infant insert I was so upset. Then I went on their website to see if they had replacement parts and they did, I am so happy I could now share the same experience with my new 1 month old baby!

I lost the newborn attachment for my 4G carrier, able to order one free of charge and free shipping. Amazing

They sent a replacement buckle for one of the carriers I have by them. For one penny.... I’m not kidding. Super great customer service, very easy to order.

My Boba belt buckle cracked after 8 years of use with 4 different kids. I was going to toss it, but my sister suggested trying to purchase a replacement part. I ordered the replacement buckle for one cent. I'm so impressed with their service and commitment to their product. I absolutely love my boba and my 1 year old asks to go in it almost everyday.

Loved the wonderful customer service and speedy delivery, thankyou

I made a mistake on my order. Customer service was excellent and quick to help me resolve my issue. Love my boba baby carrier with replacement hood

Exactly what I needed! I accidentally ordered the wrong one because I didn’t know which Boba carrier I had (got it second hand), but customer service helped me get the right hood — even though my carrier is an older model. I’m very happy with Boba customer service.

I ordered a replacement seat for the Boba carrier, as the original one had gone missing. Painless process, and it arrived quickly!

I needed a new hood and infant insert for my carrier. Not only was the website easy to navigate, but I also received my items in just a few days. They are they high quality you can expect from Boba. Its so nice to be able to order replacement parts for the carrier without being charged outrageous prices.

Fantastic customer service to clarify that all waist buckets are the same and then fast deliver so we can keep carrying our toddler and some to be newborn!