Hello, Boba At Your Service

Hello, Boba At Your Service
What I love most about working for Boba as a company is their amazing commitment to excellent, generous service. I don’t work in the customer service department, but staying keyed in to all of our fans on social media often reaffirms what I already know about the Boba team and Boba’s company policies: they rock.

Here are a few things you may not know about the customer service this family-centered company offers you before and after your purchase:

    • Free Domestic (U.S.) Shipping

    • Same-day shipping before 5 (EST)

    • 60-day no-questions-asked return policy

    • Free domestic return shipping

    • LivePerson chat available 10 am - 4 pm MST every week day

    • Strong email and phone support every week day

    • Engaged Facebook community and support guidance

“I am blown away with your incredible customer service. You really stand behind your product. I purchased the Boba from a locally owned store. I have already e-mailed them so they could also share how great you guys are. It is hard to find people that really stand behind their product now days. I am truly grateful.”     - Lori

“The customer service has been outstanding from this company. I would definitely recommend both the product and the company to anyone.”     - Siobhan

"I was updated to overnight shipping -for free - and I want to thank you. About 12:30pm today I got the Boba and I'm so excited to start using it. Perhaps it was a small adjustment on your end, but as the daughter of a business owner, and wife of a very new business owner... I realize things cost and someone has to pay. So, thank you Boba, for paying to send the carrier so quickly. How kind!"     -Mollie

Got a Boba Customer Service story to share? We’d love to read about it here in the comments, in tweets to @Boba, on our Facebook Page, or in the sky over our Boulder offices (all trick-biplane-like).


This is exactly what I was looking for. It’s light weight, basic, and made of a rain coat type material. I plan to use this in the pool this summer for my 10 month old when juggling my other two.


Verified Purchase

This is our favorite carrier we’ve used. It’s so much lighter than any other carrier we’ve used and baby girl loves it!


Verified Purchase

Perfect baby carrier for us. It's lightweight but still supportive. It has a nice, good look to it. It's also practically made and the zipper/pocket storage is great. Also, I can take this anywhere with us because it's compact.


Verified Customer

I bought this because I needed a carrier to take my son with me on hikes, it works really well for us. I use it for everything from taking him on errands to doing chores around the house.


Verified customer